18. April 2014
RESER 2014 Conference - Call for papers
Helsinki, Finland, 11-13 September 2014
"Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare"
Submission of abstracts: May 11th, 2014
Notification of acceptance to authors: June 9th, 2014
Submission of final papers: August 10th, 2014
Services are embedded in the development of the present society. Service sectors and activities form an increasing share of today’s economies, and the emergence of new technologies creates and needs services. Solutions to the biggest societal challenges, such as unemployment, ageing population, climate change and social exclusion, require systemic innovations, which often manifest themselves as new or improved services. New or improved services are required by citizens, firms, public organizations and the third sector to answer these challenges. Industries and activities have to transform themselves to be able to serve society in the new context and to contribute to growth and welfare in a more performing way.
The RESER 2014 conference is a forum for the presentation and discussion of innovative studies on services to ensure the active development of service research. Scholars and practitioners of management, marketing, engineering, economics, sociology, geography, or any other discipline are invited to submit papers that explore and develop a multidisciplinary understanding of various service issues. Papers can be based on literature reviews, conceptual and empirical studies using qualitative, quantitative and mixed methods. We organize the conference around the following six themes, but papers on related topics are also welcome:
Social innovations and system innovations in services
Tackling the ‘unknown’: towards more agile innovation processes in services
Co-creation of value as the basis for business models
New service opportunities provided by technological development
Services internationalization and ‘glocalization’: the new geography of services
Services and innovation in developing economies (track supported by REDLAS, The Latin American Network for Research on Services)
More information about RESER 2014 Conference, please visit www.reser.net.